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Frequently Asked Questions – AZ Storage
Serving Winchester, Leoma, Collinwood & St. Joseph, TN We’re here to make your storage experience simple and stress-free.
Below are some of the most common questions we receive at AZ Storage, with answers that apply across all four of our convenient Tennessee locations.
📍 Where are your facilities located?
We proudly serve four locations in Southern Tennessee:
- AZ Storage – Winchester: 912 Dinah Shore Blvd, Winchester, TN 37398
- AZ Storage – Leoma: 2821 Highway 43 S, Leoma, TN 38468
- AZ Storage – Collinwood: 306 Highway 13 S, Collinwood, TN 38450
- AZ Storage – St. Joseph: 3601 Hwy 43, St. Joseph, TN 38481
Each location offers secure, 24-hour access to your unit with flexible online rentals.
🕐 What are your office hours or customer support hours?
While our facilities are unmanned, we offer remote customer support daily from 6:00 AM to 12:00 AM (midnight) at all locations. You can also rent online 24/7 from our website or call us during support hours for assistance.
🚗 Do you offer drive-up access?
Yes! All of our locations feature drive-up, ground-level units, making it easy to load and unload your belongings without stairs or elevators.
🚤 Do you offer boat or RV storage?
Yes—our Winchester location offers covered boat and RV parking, ideal for storing your vehicles safely between adventures. The spaces are clean, well-lit, and easily accessible.
📦 What types of items can I store?
You can store most household items, business supplies, seasonal decorations, furniture, tools, equipment, and more. At our Winchester location, you can also store boats, RVs, and vehicles in our covered parking spaces. We do not allow the storage of hazardous, flammable, or illegal items.
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🧾 Do you offer short-term or month-to-month leases?
Yes! We offer flexible, month-to-month leasing at all AZ Storage locations. Store for as little or as long as you need without a long-term contract.
📲 How do I get started?
It’s easy! Just visit our website to check unit availability, choose your location, and rent online in minutes. You can also call us during support hours if you need help selecting a unit or completing your reservation.
How can I make payments for my storage unit?
You can conveniently pay your storage bill online using a debit or credit card or e-check. Alternatively, you can discuss autopay options with your facility manager.
What documentation is necessary to rent a unit?
You'll need a valid government-issued ID, such as a driver's license, passport, or state ID.
What items are prohibited from storage?
Please refrain from storing perishables, plants, animals, stolen or illegal items, flammable or hazardous materials, combustible items, or liquids.
